Why transitioning to tech is important.
19 May 2021, 01:35
📚Why transitioning to tech is important
💭We've come a long way from the days of being placed on hold while the travel agent worked out the best flight deals. A Google Travel study states that 74% of travellers plan their trips on the Internet. Travel is going to be tremendously affected by technology progressing over the next 10 years. It's safe to say that personalisation is the future of the travel industry.
💭Epsilon research indicates that 80% of consumers are more likely to make a purchase when brands offer personalised experiences and the number jumps to 87% when it comes to travel websites and apps offering a personalised selection.
💭It is key that companies in the travel industry keep up-to-date with the emerging travel technology trends so as to avoid getting left behind by competitors.
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